{"id":5150,"date":"2023-07-04T12:11:03","date_gmt":"2023-07-04T12:11:03","guid":{"rendered":"https:\/\/viktoria-naturally.com\/?page_id=5150"},"modified":"2023-07-04T12:28:44","modified_gmt":"2023-07-04T12:28:44","slug":"online-rjesavanje-sporova-2","status":"publish","type":"page","link":"https:\/\/viktoria-naturally.com\/en\/online-rjesavanje-sporova-2\/","title":{"rendered":"Online dispute resolution (ODR)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5150\" class=\"elementor elementor-5150\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-85f69b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"85f69b3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-64a095b\" data-id=\"64a095b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d70f2c6 elementor-widget elementor-widget-spacer\" data-id=\"d70f2c6\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3826527 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3826527\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1fe8427\" data-id=\"1fe8427\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8909535 elementor-widget elementor-widget-heading\" data-id=\"8909535\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Online dispute resolution (ODR)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-83eb182 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"83eb182\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-25f7765\" data-id=\"25f7765\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-030cf54 elementor-widget elementor-widget-text-editor\" data-id=\"030cf54\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>ONLINE DISPUTE RESOLUTION (AS FROM 15 February 2016)<\/p><p>According to the special regulation of the European Union from February 15, 2016, throughout the EU, disputes related to online purchases will be resolved through <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/main\/index.cfm?event=main.home.chooseLanguage\">ODR platform<\/a> (click on the link).<br \/>In other words, if you encounter a problem during online shopping within the EU (defective product, inability to exchange the product, etc.), you can submit your complaint in a faster and simpler way on the link of the ODR platform.<\/p><p>It is good to know how the platform can be used by consumers and merchants. The objection can be submitted in any of the 23 official languages of the EU.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Online rje\u0161avanje sporova (ODR) ONLINE RJE\u0160AVANJE SPOROVA (OD 15. 2. 2016.) Posebnom regulativom Europske unije od 15. 2. 2016., u cijeloj EU, sporove vezane uz online kupnju biti \u0107e mogu\u0107e rije\u0161iti putem ODR platforme (klik na link).Prevedeno, ako nai\u0111ete na problem tijekom online kupovine unutar EU (neispravan proizvod, nemogu\u0107nost zamjene proizvoda itd.) svoj prigovor mo\u017eete [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5150","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Viktoria &#8902; Online rje\u0161avanje sporova (ODR)<\/title>\n<meta name=\"description\" content=\"prirodna kozmetika\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/viktoria-naturally.com\/en\/online-rjesavanje-sporova-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Viktoria &#8902; 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